Susan Dawson is an AR/AP Administrator in the Accounting and Finance department at MJS Packaging, where she brings diligence, precision, and a commitment to accuracy that keep the company’s operations running smoothly. Learn more about how Susan’s work supports both internal teams and external customers.
Career Background
Before joining MJS Packaging, Susan spent much of her career in bookkeeping for a large apartment rental company. She was drawn to MJS Packaging’s longevity and reputation during her interview. “I appreciated the maturity within the company and felt like I would fit in well,” she recalls. With nine years at MJS Packaging, Susan is a valued and reliable member of the Accounting and Finance department. “I just like to work,” she says, reflecting her humble and dedicated approach.
Role at MJS Packaging
As AR/AP Administrator, Susan handles money coming in, money going out, billing, and other checks and balances. She ensures freight charges match expected costs and verifies purchase order pricing accuracy. Her meticulous approach ensures that everything in Accounting is correct, so that all of us at MJS Packaging can operate confidently. “Numbers aren’t up for negotiation or interpretation. They’re either right or wrong,” Susan explains.
Impact on the Company and Customers
Susan plays a critical role in supporting both our team and customers. She double and triple-checks pricing, piece counts, payments, freight charges, and tariffs. She quickly communicates with the necessary parties to resolve issues when discrepancies arise. “Checking everything for accuracy and being prompt with responses gives our customers confidence in our ability and shows that we care personally about what they need,” Susan shares. She also assists with invoice copies, payment application questions, overpayments, underpayments and directs customers to Sales for order placement when needed.
What She Enjoys About MJS Packaging
Susan values the company’s flexibility and adaptability. “We have changed with the times and are flexible, which is appreciated—working from home when needed, being able to come in early or late, or leave early or late,” she says. The supportive culture at MJS Packaging allows her to contribute her skills while maintaining a healthy work-life balance.
Defining Success
For Susan, success is simple. She knows her work has been appreciated “when someone says thank you for doing that, clearing that up, helping,” she says. Her focus on accuracy and responsiveness ensures that both internal and external partners have confidence in MJS Packaging’s operations.
What Makes MJS Packaging Special
Susan appreciates the family-oriented and flexible culture that defines MJS Packaging. She recently participated in the company’s Family Internship Program, welcoming her son to the team for the summer to gain hands-on experience in warehouse and administrative tasks. This is just another great way MJS Packaging keeps our families connected and supported. Susan’s daughters were also members of the internship program in years past.
A Team You Can Depend On
We are proud to have Susan Dawson on our team. Her dedication, attention to detail, and proactive approach help ensure every order is accurate and every customer feels supported. If you’re looking for a reliable partner with a knowledgeable and dependable team, MJS Packaging is here to help. Contact us today.
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