Getting the right packaging solution is not always easy, but it can be pain-free when your company has a reliable partner like MJS Packaging. Our courteous staff will provide the best customer service you can find and will ensure proper management of every aspect like a well-oiled machine.

It’s no secret that if you Like a well-oiled machine, MJS Packaging has the best customer service for your packaging needslook around, you can see how the importance of service is too often forgotten in the marketplace today. Though you may find some consumer-facing businesses like Nordstrom and Zappo’s providing shining examples, such service is hard to come by in the business-to-business realm of the packaging industry. Many larger manufacturers and distributors have even shifted focus to big customers and away from others. Enter MJS Packaging, where we are tuned for responsiveness and business of any size is valued.

In spite of thinner margins throughout the industry, we have committed to staying true to our values: providing passion, performance, and service. A recent survey revealed how we have continued to rank highly with our customers for providing the best customer service and response times. While consolidation has affected much of the packaging industry, you can still rely on MJS Packaging for top-notch, pain-free assistance.

For us, it starts with approaching all business with a solution-oriented attitude and the mechanisms to leverage the advantages we have developed. In this way, we are able to help you work through any troubles, including:

  • planning shortfalls and the need for short turn-around times, resulting in freight issues or elevated costs
  • quality issues disrupting the setup, filling, or shipping process
  • inconsistency with freight availability, limitations, and cost,  causing harm to ROI

Without the right industry partner, these pain points can really knock a project off course, but we provide the best customer service by helping businesses work through each challenge. With well over 100 years of experience, we help you avoid planning and timing problems. And if it’s a quality problem, we can search for an optimized version of the product at a different manufacturer. Or, we can suggest tweaks to the product or manufacturing process to improve the quality of the final product. We can also utilize our global network of resources to find the right solution, which can even help sort through freight variables and cost considerations.

We are focused on ROI, so as pain points arise, we know that at the end of the day it is all about resolving them with minimal impact on productivity.

We are Dedicated to Providing Your Best Customer Service Experience

With MJS Packaging at your side, not only can you count on us for efficiency and innovation, but you have our commitment to delivering superior customer service to keep your packaging solutions running smoothly.

Start your packaging project with the best customer service team in the business — contact us today at 800.915.2262 or by clicking here.